We're on the lookout for a Virtual/Remote Call Center Representative to be the primary link between our company and our current and potential customers. Inbound customer service position from home. Be prepared to take all inbound calls for technical support, sales and/or customer service from the comfort of your quiet work space at home. Schedule yourself daily and work part time or full time. Pay ranges begin at $8/hr. You must be based in and have a United States address. We currently do not hire in the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon or Wisconsin.
We're looking for someone who can tackle customer issues, complaints, and inquiries head on –all while keeping customer satisfaction at the forefront of their decision-making and communication.
Manage large amounts of inbound and outbound calls with efficiency and courtesy
Follow conversation prompts and scripts when handling different topics
Identify customers' needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by going the extra mile when you can
Keep accessible, comprehensive records of all conversations in our call center database
Attend educational seminars to improve knowledge and performance level
Meet or exceed personal/team qualitative and quantitative targets
Previous experience in a customer support role
Proven track record of over-achievement on quotas
Strong phone and verbal communication skills, plus active listening skills
Comfortability with CRM systems and best practices
Empathetic customer focus, flexibility to manage many different personality types
Ability to multi-task, set priorities, and manage time effectively
...Job Duties Assist in obtaining and compiling data from Postal Service and other sources... ...the mathematical accuracy of financial, economic, marketing, and statistical data and... ...statements submitted by the Postal Service. Research and analyze postal regulatory practices...
...Senior Healthcare Recruiter - Growth Opportunity Miami, FL $260,000 - $1,320,000 a year Full Time Unleash Your Recruiting Potential... ...your professional network and advanced communication tools. Maximize our platform's capabilities to manage candidate flow, track...
...Corporate Senior Financial Analyst to join a growing Corporate Finance team in Ontario, CA. This is an exciting opportunity to play a key... ...degree in Finance, Accounting, Economics, or a related field (MBA or CPA preferred).Experience: 5+ years in corporate finance, FP&...
Job Description Job Description Enlist as a Soldier into the United States Army and as a Fire Control Specialist (13J), youll use strategic skills to coordinate and integrate weapons operations. Youll process and relay tactical battlefield information to a network...
...ITIL JIRA Power BI PowerShell Python Security SharePoint Terraform LESS Marketing More: We are McKesson, an impact-driven Fortune 10 healthcare company that helps make quality care more accessible and affordable across the industry. Our...