Job Description

Urgent & Immediate Hiring for a Highly Skilled Night Audit Role!

Under NEW MANAGEMENT COMPANY -- Grand Continent Hotels Group!

Are you seeking a fun and dynamic night shift job where you can engage warmly with guests and contribute positively every night? Do you thrive in a loving and enthusiastic workplace that values excellent guest service?

Join Ramada NPH as a talented Night Auditor and become part of a team dedicated to delivering deliciously outstanding guest experiences. This role offers a fantastic opportunity to develop valuable skills in guest relations, reservation management, and hospitality operations within a supportive and professional environment.

Key Responsibilities

• Provide professional and courteous guest service at all times
• Greet arriving guests with a warm and welcoming attitude
• Answer telephone calls courteously and efficiently
• Respond to inquiries about hotel services, local shopping, dining, entertainment, and travel directions
• Generate, confirm, cancel, and change guest reservations accurately
• Maintain records of room availability and guest accounts
• Assist guests with luggage during arrival and departure
• Compute bills, receive payments, and make change for guests
• Promote current hotel and franchise marketing programs
• Perform additional duties such as laundry as needed

Qualifications

• High school diploma or GED required
• Good math and computer skills
• Ability to pass a drug test
• Physical ability to perform duties including walking, standing, lifting up to 50 pounds, and handling objects up to 25 pounds
• Strong communication skills in English, both written and verbal

Why Apply?

• Work in a supportive, enthusiastic, and guest-focused environment
• Gain valuable experience in hospitality and administrative operations
• Enjoy a fulfilling night shift role with opportunities for growth

Location: 2720 N Glenstone Ave - Springfield MO 65803 -- Holiday Inn & Suites

Take the next step in your hospitality career—apply now to join our dynamic team as a Night Auditor at Ramada NPH!

Grand Continent Hotels Group 15+ years of service. Always clean & friendly. Creating moments that matter. We're There™. Redesigned for you with blackout shades, comfy beds, free Wi-Fi & kids still stay free. A Holiday Inn & Suites/ IHG® hotel. Pillow Menu. In-room heating & A/C. Blackout shades. Hot breakfasts.

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