Job Description

Job Description

Position Summary

The Laundry Attendant is responsible for ensuring all linens, and towels are processed to the highest standards of cleanliness, presentation, and care in alignment with Forbes Travel Guide 5‑Star standards. This role is essential in maintaining the luxury quality, freshness, and consistency of all textile products that contribute to the guest’s overall comfort and experience.

What You Will Accomplish

Key Responsibilities

• Operate washers, dryers, and finishing equipment efficiently and safely,
• Sort, wash, dry, press, and fold linens, and terry according to established standards
• Follow proper handling procedures for delicate and specialty fabrics
• Ensure all items are processed with precision to meet luxury quality expectations
• Track and organize linen inventory, ensuring adequate par levels are maintained.
• Assist with sorting, counting, and storing clean linen.
• Support cost control initiatives through proper handling and minimal waste.
• Report shortage or discrepances promptly.
• Communicate effectively with supervisors regarding equipment issues or production delays.
• Support team members to maintain efficiency and service consistency.

What You Will Bring

Qualifications

• Previous laundry or housekeeping experience preferred, especially in luxury hospitality
• Strong attention to detail and organizational skills.
• Ability to operate laundry equipment and follow garment care standards
• Strong organizational skills and time management
• Physical ability to stand, walk, bend, and lift for extended periods
• Ability to work efficiently in a fast-paced luxury environment
• Flexible schedule, including weekends and holidays

OS&E Coordinator – New Hotel Opening
Position Summary

The OS&E Coordinator is responsible for planning, purchasing, tracking, receiving, storing, and distributing all Operating Supplies & Equipment (OS&E) required for the successful opening of the hotel. This role works closely with the project team, ownership, procurement, contractors, designers, and hotel department leaders to ensure all operational supplies, furniture, fixtures, equipment, and office materials are installed, organized, and ready for opening day.

Key Responsibilities

• Coordinate all OS&E procurement activities from project initiation through hotel opening.
• Develop and maintain OS&E budgets, inventories, procurement schedules, and tracking reports.
• Coordinate receiving, warehousing, inventory control, and distribution of all OS&E items.
• Assist with the delivery, assembly, placement, and installation of furniture, fixtures, and operational equipment throughout the hotel.
• Support the setup and organization of guest rooms, public spaces, back-of-house areas, offices, and operational departments.
• Assist department leaders with setting up offices, including furniture placement, office supplies, filing systems, and operational materials.
• Coordinate the movement and relocation of furniture, equipment, and supplies as operational needs change during the pre-opening phase.
• Work alongside contractors, vendors, and hotel staff to ensure departments are fully equipped and operational according to the opening schedule.
• Conduct quality inspections of delivered goods and report damaged, missing, or incorrect items.
• Maintain accurate inventory records, asset documentation, and storage organization.
• Monitor purchase orders, invoices, and expenditures to ensure budget compliance.
• Assist with room and departmental installations, mock operations, and opening readiness activities.
• Support hotel leadership with special projects and operational tasks necessary to achieve a successful opening.

Physical Requirements:

• While performing the duties of this job, the employee is frequently required to walk, stand, crouch/bend/stoop, reach, smell, and push/pull, the employee is constantly required to hear and talk. The employee must occasionally sit, grasp, and lift objects weighing up to 50 pounds or more. Specific vision abilities constantly required are near vision and occasionally required include close and far vision. Finger dexterity is required to operate a point-of-sale system, use of a jigger, and stirring with a bar spoon.

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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