Host/Hostess Job at SERAI LLC, Louisville, KY

  • SERAI LLC
  • Louisville, KY

Job Description

Job Description

Job Description

About Serai

Serai is an upscale Southeast Asian restaurant inspired by the vibrant flavors and culinary traditions of Malaysia, Thailand, Singapore, and neighboring regions. We are committed to delivering exceptional cuisine, genuine hospitality, and memorable dining experiences in an elegant and welcoming atmosphere.

We're looking for friendly, organized, and hospitality-focused Hosts/Hostesses to join our opening team and create an outstanding first impression for every guest.

Position Summary

The Host/Hostess is the first and last point of contact for our guests. This role is responsible for warmly welcoming guests, managing reservations and waitlists, coordinating seating, and ensuring a smooth flow of service while providing exceptional hospitality from arrival to departure.

Responsibilities
  • Greet guests warmly with a friendly and professional attitude.
  • Manage reservations, waitlists, and table assignments using the restaurant reservation system.
  • Escort guests to their tables and present menus.
  • Answer telephone calls and respond to guest inquiries courteously and professionally.
  • Coordinate with servers and management to ensure efficient seating and table turnover.
  • Monitor the dining room to maintain smooth guest flow and wait times.
  • Assist guests with special requests and accommodations whenever possible.
  • Maintain a clean, organized, and welcoming entrance and host stand.
  • Thank guests as they leave and invite them to return.
  • Complete opening, closing, and side work duties.
  • Support the front-of-house team as needed.

Why Join Serai?

At Serai, we believe every memorable dining experience begins with a warm welcome. As a Host/Hostess, you'll set the tone for every guest's visit by creating a welcoming atmosphere and ensuring exceptional hospitality from the moment they walk through our doors. If you enjoy connecting with people and thrive in a fast-paced, team-oriented environment, we'd love to welcome you to the Serai family.

Join Serai and help create unforgettable first impressions and exceptional guest experiences.

Job Tags

Similar Jobs

Comfort Keepers - Aviv Enterprises, Inc.

Caregiver Delta Job at Comfort Keepers - Aviv Enterprises, Inc.

Job Description Job Description Its Not Just a Job Its a Calling At Comfort Keepers, caregiving is more than workits a meaningful calling to support seniors and individuals with disabilities in living safely, independently, and with dignity in the comfort ...

St. David’s South Austin Medical Center – INT - Envision

Critical Care - Intensivist - Physician Job at St. David’s South Austin Medical Center – INT - Envision

The Physician role will be working in the Intensivist specialty, located in St. David's South Austin Medical Center - INT Austin, TX. Please contact Matthew Howard at for additional benefits information. Job Details: Envision is hiring a critical care physician to join... 

Burjline Builders

Virtual Assistant Needed Job at Burjline Builders

 ...experience. The ideal candidate is a proactive problem-solver with exceptional communication skills and a meticulous attention to detail, based in or able to align with working hours for United, Pennsylvania, USA . Responsibilities Managing diaries and organising... 

Amazon Flex

Amazon Delivery Driver Job at Amazon Flex

Amazon Flex seeks independent Amazon Delivery Drivers to support its fast, customer-obsessed delivery network. As a contractor, youll use your own vehicle and the Amazon Flex app to select delivery blocks, navigate routes, and deliver packages to homes and businesses.... 

Rainbow

Assistant Manager/Co-Manager - Calumet City, IL Job at Rainbow

Rainbow USA is recognized as one of the fastest growing junior, kids, plus, and petite, specialty apparel retail chains and has grown to over 1,000 retail stores! We have multiple retail lines that pride themselves on their impeccable customer service, strong customer ...