Customer Experience Specialist Job at Robert Half, Irmo, SC

  • Robert Half
  • Irmo, SC

Job Description

Job Description

Job Description

We are looking for a Customer Experience Specialist to join a short-term Contract opportunity supporting a 60-day pilot project in Irmo, South Carolina. This role is ideal for someone who excels at customer outreach, appointment coordination, and delivering responsive service in a fast-paced technology environment. The position offers an opportunity to contribute immediately while helping strengthen client engagement and business development efforts.

Responsibilities:
• Reach out to prospective and existing customers to introduce services, spark interest, and encourage meaningful engagement
• Schedule meetings and follow-up conversations for the sales team by managing outreach activity across phone and email channels
• Deliver attentive customer support by answering inquiries, addressing service concerns, and guiding contacts toward appropriate solutions
• Track interactions, outcomes, and next steps accurately while working across multiple browser-based systems and tools
• Identify customer connectivity-related issues and communicate details clearly to support efficient resolution
• Maintain consistent follow-up with leads and customers to improve response rates and strengthen overall experience
• Collaborate with internal team members to support pilot program goals, share feedback, and highlight trends from customer interactions• Experience in call center support, customer service, or a similar customer-facing role
• Strong written communication skills with the ability to manage detail-oriented email correspondence
• Comfort working in multiple browser windows and web-based platforms at the same time
• Ability to build positive customer relationships through clear, courteous, and timely communication
• Familiarity with identifying and responding to basic connectivity or access-related customer issues
• Strong organizational skills and the ability to manage follow-up tasks in a fast-moving environment
• Availability to begin quickly and support a 60-day contract assignment

Job Tags

Contract work, Immediate start

Similar Jobs

CACI International

Scrum Master Job at CACI International

Job Title: Scrum MasterJob Category: Information TechnologyTime Type: Full timeMinimum Clearance Required to Start: NoneEmployee Type:...  ...Required: NoneType of Travel: None* * *The Opportunity:The Scrum Master is responsible for facilitating all Agile ceremonies, sustaining... 

Insight Global

Certified Pharmacy Technician Job at Insight Global

 ...Experience We are seeking experienced, state registered pharmacy technicians. If the candidate lives in a state that does not require registration...  ...and organizations.\n\n Minimal in-state or out-of-state travel may be required.\n\n Perform other duties as assigned.\n \... 

Area Temps

Plastic Extrusion Machine Operator - 2 Needed - Third Shift Job at Area Temps

 ...Plastic Extrusion Machine OperatorWe are currently hiring Plastic Extrusion Machine Operators to join our manufacturing team. As a Plastic Extrusion Machine Operator, your main responsibilities will include:Pulling parts off the machineCleaning, measuring, and stacking... 

Whitecap

Delivery Driver (non-CDL) Job at Whitecap

White Cap - - Responsibilities: Coordinates and delivers products to customer jobsites; Follows DOT regulations and safety standards; Ensures manifests and paperwork are accurate; May assist warehouse staff with pulling and preparing orders; Maintains vehicle and complies...

Pentair plc

Occupational Health Nurse Job at Pentair plc

## Occupational Health NurseApplylocations: Moorpark, CAtime type: Full timeposted on: Posted 2 Days Agojob requisition id: R23498# **Job Description...  ...solutions.We have an opportunity for an Occupational Health Nurse to join our Moorpark, CA team. You will apply professional...