Business Operation Analyst Job at Pacer Group, Eastvale, CA

  • Pacer Group
  • Eastvale, CA

Job Description

Business Operations Analyst

Job Duration: 3-to-6-month position with possibility of extension

Job Location: 7000 Merrill Avenue, Chino, CA, 91761

Business & Operational Analysis
  • Analyze business operations, workflows, and processes to identify gaps, inefficiencies, risks, and improvement opportunities.
  • Develop problem statements, business requirements, and impact assessments to support operational decision-making.
  • Support operating organizations with data-driven insights tied to cost, schedule, compliance, and performance outcomes.
Data Analysis & Reporting
  • Collect, validate, and analyze operational, financial, and performance data from enterprise systems (e.g., SAP, reporting tools, internal dashboards).
  • Develop recurring and ad-hoc reports, metrics, and dashboards for leadership, including trend analysis and variance explanations.
  • Ensure data accuracy, consistency, and documentation to support audits and management review.
Process Improvement & Controls
  • Support process improvement initiatives using approved methodologies (standardization, controls alignment, continuous improvement).
  • Assist in documenting current-state and future-state processes, including SOPs, workflows, and control narratives.
  • Identify operational and compliance risks and support mitigation tracking and closure.
Financial & Cost Support
  • Assist with budget tracking, forecasting, accruals, and cost analysis in coordination with Finance.
  • Support business cases, cost-benefit analyses, and funding justifications for operational initiatives.
  • Monitors spend against plan and investigate variances.
Cross-Functional Coordination
  • Act as a liaison between operations, finance, IT, supply chain, and other support organizations.
  • Coordinate inputs, deliverables, and timelines across stakeholders to support operational initiatives.
  • Support change management efforts by preparing materials, tracking adoption, and documenting impacts.
Governance, Compliance & Audit Support
  • Support internal and external audits by providing documentation, data extracts, and evidence.
  • Ensure operational activities align with Edison policies, procedures, and internal control requirements.
  • Track corrective actions, findings, and commitments to closure.
Project & Initiative Support
  • Support operational projects by tracking milestones, risks, and deliverables.
  • Prepare executive summaries, briefing materials, and decision support documents.
  • Maintain project documentation and status reporting.
Required Skills/Attributes

Analytical & Technical Skills

  • Strong analytical skills with the ability to evaluate business operations, resource requirements, processes, cost controls, and performance data.
  • Ability to collect, validate, analyze, and synthesize data from multiple sources to support operational and financial decision-making.
  • Demonstrated proficiency with standard business analysis tools and software, including spreadsheets, presentations, and enterprise reporting systems.
  • Ability to apply appropriate levels of analysis to make timely, sound, and cost-effective business decisions.

Business & Process Acumen

  • Working knowledge of business operations, internal controls, and process improvement concepts.
  • Ability to document current-state and future-state processes, procedures, and workflows to support standardization and optimization.
  • Understanding of cost management, budgeting support, forecasting, and variance analysis within an operational environment.

Communication Skills

  • Strong written and verbal communication skills, with the ability to present complex information clearly and concisely.
  • Ability to adjust communication style and level of detail to suit different audiences, including leadership and cross-functional stakeholders.
  • Ability to prepare executive-level summaries, reports, and briefing materials that support decision-making.

Collaboration & Stakeholder Engagement

  • Ability to collaborate effectively across departments and functional teams to support operational initiatives and resolve business issues.
  • Demonstrated ability to build and maintain effective working relationships with internal stakeholders.
  • Ability to incorporate stakeholder input and align efforts to achieve operational efficiencies and results.

Accountability & Results Orientation

  • Demonstrated accountability for meeting commitments and delivering quality results.
  • Ability to manage multiple priorities, meet deadlines, and adapt to changing business needs.
  • Strong attention to detail and commitment to data accuracy, documentation, and compliance.

Professional Attributes

  • Demonstrates professionalism, discretion, and sound judgment when handling sensitive or confidential information.
  • Willingness to learn, continuously improve technical and business skills, and apply best practices.
  • Customer-focused mindset, with a commitment to service excellence for internal and external partners.
Desired Skills/Attributes

Business & Operational Analysis

  • Analyze business operations, workflows, and processes to identify gaps, inefficiencies, risks, and improvement opportunities.
  • Develop problem statements, business requirements, and impact assessments to support operational decision making.
  • Support operating organizations with data driven insights tied to cost, schedule, compliance, and performance outcomes.

Data Analysis & Reporting

  • Collect, validate, and analyze operational, financial, and performance data from enterprise systems (e.g., SAP, reporting tools, internal dashboards).
  • Develop recurring and ad hoc reports, metrics, and dashboards for leadership, including trend analysis and variance explanations.
  • Ensure data accuracy, consistency, and documentation to support audits and management review.

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